State Farm® Insurance Agent Russel Williams

"Garrett was extremely helpful and knowledgeable in helping my fiance and I switch to State Farm, making sure we had the same coverage if not better and then extra benefits and renters insurance I wasn't getting from Allstate for significantly less per month. The customer service and genuine care has been amazing, so happy I switched to them!"

"We have been with State Farm For over 30 years and had great customer service. Our agent during all those years retired and this office somehow took over our business. My insurance jumped almost 20% with no claims. When I called to inquire as to the why, I-was informed a specialist would call me back at an appointed time. They never called. Two weeks later I received an email, no apology, just stating they made a calendar error and let’s try again. Obviously, my time, my loyalty as a State Farm customer and my business mean very little to them. I would hate to see how poorly this office may handle a claim if I had the misfortune to need their help."

"Para Susan Navarro, Mi agente es la mejor, siempre contesta mis preguntas demuestra una notable eficacia y eficiencia en su trabajo. Siempre está dispuesto a escuchar tus necesidades y brindarte opciones que se adapten perfectamente a la situación. Su capacidad para explicar de manera clara y concisa las diferentes pólizas y coberturas muestra su profundo conocimiento en el campo. Su diligencia al tramitar reclamaciones y resolver problemas demuestra su compromiso con tu satisfacción. En resumen, contar con un agente de seguros tan efectivo y eficiente te brinda tranquilidad y confianza en tus decisiones financieras."

"I work in the lending industry and getting insurance updates on binders and mortgagee clauses is imperative to the process of work towards closing. I worked with Russell William's State Farm Agency on a file that needed a fast turn time for closing with my clients insurance policy and Julie Smith was prompt and friendly. Thank you for your speedy assistance with my client. :)"

"I wish to express my deep satisfaction with the outstanding insurance services your team provides. As both a business owner and individual policyholder, I have experienced exceptional levels of service and customer care from your agency. Russel, Susan, and Rowena deserve special recognition for consistently going above and beyond to address my insurance needs. Their professionalism, extensive knowledge, and unwavering willingness to assist have greatly contributed to my peace of mind. They not only recommend solutions that align with my best interests and needs, but their prompt responses and meticulous attention to detail have truly set them apart. I wholeheartedly recommend your agency to anyone seeking dedicated and reliable insurance services. The commitment of your team has not only met but exceeded my expectations, and I am truly grateful for their ongoing support. Thank you for providing such exceptional service. **Traduccion a espanol** Deseo expresar mi profunda satisfacción con los sobresalientes servicios de seguros que brinda su equipo. Como propietario de un negocio y titular de pólizas individuales, he experimentado niveles excepcionales de servicio y atención al cliente por parte de su agencia. Russel, Susan y Rowena merecen un reconocimiento especial por ir constantemente más allá para abordar mis necesidades de seguros. Su profesionalismo, amplio conocimiento y disposición inquebrantable para ayudar han contribuido en gran medida a mi tranquilidad. No solo recomiendan soluciones que se alinean con mis mejores intereses y necesidades, sino que sus respuestas rápidas y atención meticulosa al detalle realmente los distinguen. Recomiendo de todo corazón su agencia a cualquier persona que busque servicios de seguros confiables y dedicados. El compromiso de su equipo no solo ha cumplido sino que ha superado mis expectativas, y estoy realmente agradecido por su apoyo continuo. Gracias por brindar un servicio tan excepcional."

"I have work with susan for years now dealing with my insurance. She has always being so profesional and knowable about the anything that it has to do with insurance and its so easy to understand everything around it. Theres nothing wrong i can say about susan and her team. Thumbs up for that!!"

"We've been clients of Russell Williams for many years now, and Susan Navarro always helps us with our commercial and personal insurance needs. Susan is very knowledgeable and helps us tremendously. She goes above and beyond and always makes sure that we have what we need. I appreciate that we can count on her knowledge and skills to get the information and documents that are required of us from certain jobsites, and on top of that, she is very kind and easygoing which makes it so much easier to work with. We appreciate her so much."

"I have all my needed insurance coverage for homes and cars through State Farm for several years now. The services provided by Russel Williams Agency through Susan Navarro has been simply outstanding. She is very personable, knowledgeable, helpful, easy to talk to, and yet very professional in all my dealings with the agency. She has addressed all issues that came up immediately and to everyone’s satisfaction. I believe she is an asset to the Russel Williams State Farm Agency and I am thankful for her support."